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Printing and Privacy: Pervasive Problems for Mobile Device Users, IT

Posted on Fri, Apr 04, 2014

According to Pew’s latest State of the News Media report, 54% of Americans now say that they get their news from a mobile device (a tablet or smartphone), and 82% say that they use a mobile device at work.

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And, while Americans are happy with their mobile devices, they continue to report two pervasive problems: the ability to print from their mobile devices, and concerns about privacy and security. That’s not likely to be news to anyone who works in IT, since balancing an employee’s right to privacy with the company’s need to keep data secure has been an issue since the earliest days of the PC. Print management, from cost control to green initiatives, is another long-term issue for IT departments in large and small organizations.

The Wall Street Journal stirred up a wave of commentary on social media sites earlier this year with a story headlined BYOD? Leaving a Job Can Mean Losing Pictures of Grandma. The Journal
article said that, “As more companies allow and even encourage employees to use their own phones and tablets for work activities, often referred to as ‘bring your own device,’ or BYOD, an unexpected consequence has arisen for workers who have seen their devices wiped clean—remotely and with little or no advance warning—during or after employment by firms looking to secure their data. Twenty-one percent of companies perform remote wipes when an employee quits or is terminated, according to a July 2013 survey by data protection firm Acronis Inc.”

Security & Privacy via On-Device Encryption

Jared Hansen, CEO of Breezy, says that one of the reasons he feels strongly about on-device encryption is that it offers a way to offer employees privacy while securing company data. “It’s important to understand that when an employee brings their personal device into the workplace, there really are two separate data stores on the device. One is highly personal – from photos of grandma and the kids to personal medical and financial records – and the other is data and correspondence that belongs to the company. They both need to be protected, and they both need to be secure.”

So when Hansen and his Bay Area team developed Breezy, they added on-device encryption that meets or exceeds compliance rules SSAE 16 / ISAE 3402 SOC 2 Type I security certification. “We’re seeing more and more instances where regulations like HIPAA, FINRA and FERPA (the American standards for health care, financial, and educational data). BYOD requires IT to support more devices and systems than ever before. Breezy is the only solution that works with all devices, printers, and MDM solutions. So it is finally possible to offer secure mobile printing – without erasing the user’s device when an employee leaves a job.”

For more information on secure mobile printing, watch this video from Breezy, or download The Definitive Guide to Mobile Printing, a free ebook from Breezy.

Photo credit: Photographer Terry Chay made the image of the office workers using iPhones in their cubicle available under a Creative Commons license on Flickr.  

Tags: secure mobile printing, mobile security, iPhone, BYOD

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