Four key factors can make all the difference when it’s time to build a business case for secure mobile printing. The goal is usually clear: provide secure mobile printing from any device to any printer within an existing IT infrastructure - without overloading the help desk.
But the number of variables involved can seem overwhelming. However, as our software engineers and customer support teams have worked with clients around the world on the problem, it’s become clear that there are four key steps that make the process work, no matter how large or small your organization is.
If you pay attention to these four steps, it’s easier than you think to integrate secure mobile printing with your existing IT infrastructure. The four critical factors include:
• End user acceptance
• Integration with existing infrastructure
• Scalability and functionality
• Security and compliance
End User Acceptance
End user acceptance is first on the list, because if users aren’t satisfied with the mobile print solution deployed by IT, they will resort to consumer applications that circumvent corporate security and cost controls. Employee behavior is the #1 risk factor in mobile device security.
Among the most common risky behaviors are transferring company files to unsecured cloud storage services, sending them to unsecured PCs like the ones in a hotel business center so they can be printed, or installing mobile printing solutions designed for consumers and lacking the kind of control and security features required for a corporate environment.
So the first step in making the business case for a mobile print solution is to talk to end users about their mobile printing needs and desires.
Integration with Existing Infrastructure
A mobile printing solution can, and should, work with all networked printers within a company, regardless of brand or age. The reality is that very few enterprises standardize on a single brand of printer, so it is important that your printing solution support a mixed printer fleet to avoid additional hardware costs. In addition, mobile printing software should integrate seamlessly into existing print management infrastructure for added security and convenience.
While solutions from printer manufacturers often give preference to their brand in order to increase device and supply sales, it's both easier and more cost effective to select a printer-agnostic secure print solution.
Functionality and Scalability
Mobile printing solutions deployed at the enterprise level need to be able to handle many users printing at once. That’s because corporate print networks have peaks and valleys as users all access the print network at certain times of the day.
But some mobile print solutions were created for consumers or small businesses, and can’t handle the demands of a large volume of simultaneous print requests. Nothing will light up phones on the IT help desk faster than an application that fails because it can’t handle a high demand.
So before you purchase a mobile print solution, make sure that it’s been tested under stress.
More practical ways to make a business case for a secure mobile printing solution that will work with your existing IT infrastructure are included in the new ebook from Breezy, The Definitive Guide to Mobile Printing. It’s now online and available for free download.