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Is Mobile Printing Leaving Your Mobile Data Exposed?

 

Smartphones & tablets have changed business computing orever. End users want to be able to print from their devices as easily as hey can from a laptop or PC – and over 1,000 apps on the Android and iOS app tores promise simple mobile printing. Unfortunately, most of these apps were esigned without sufficient security in place and are vulnerable to man-in-the-middle attacks that put your data at risk.

Are you leaving your mobile data exposed? Many companies and individuals are, because they are printing from smartphones or tablets running unsecured mobile printing applications. 

Breezy today announced a free webinar on May 1, 2014 where you can learn how to stop attackers from using mobile printing to steal data.

For the first time ever, Jared Hansen, CEO and founder of Breezy, the world’s leading platform for secure mobile printing, will present a free webinar that will explain the risks of unsecured mobile printing apps and show you how to stop attackers from using mobile printing to steal your data.

In the one-hour webinar, attendees will learn:

  • Why Apple and Google haven’t been able to make mobile
    printing easy and secure
  • How unsecured mobile printing compromises data security
  • What it takes to mitigate the compliance risks that come
    with BYOD – without wiping employee devices when they leave a job

The webinar is designed for IT, compliance, and line of business managers interested in getting the most out of mobile devices without putting data at risk. The session will include demonstrations of how data can be protected, what is required to protect data, and examples of the problems caused by unsecured mobile printing applications.

Register Now!

Registration is free, but space is limited.

Date: May 1

Time: 1PM EST

Instructions for logging on and viewing the webinar will be sent to registered attendees via email.

Unsecured mobile printing apps can put data at risk, but Breezy protects data with on-device encryption

 

 

How Breezy Protected Users from the Heartbleed Vulnerability

 

heartbleed

On April 7, 2014, security researchers announced a new vulnerability, CVE-2014-016 (now commonly referred to as "Heartbleed"), in OpenSSL version 1.0.1. 

OpenSSL is a security framework used in many web services and applications, including Breezy. For more details on CVE-2014-016, see US CERT and NIST NVD.

In plain terms, what this means is that the security layer that protects most of the internet, including sites for banks, brokerage accounts, email providers and others, has been breached.

As computer security expert Bruce Schneier wrote, "On a scale of 1 to 10, this is an 11."


Impact on Document Confidentiality
There has been no exposure of any document printed via any of the Breezy apps. 

Breezy was architected to guard against exactly this kind of scenario -- in fact, situations like this one are the reason we use on-device encryption on every document printed from the Breezy app.   Because we encrypt all documents before transmitting them, user document confidentiality was protected even though our servers had been running a version of OpenSSL that was affected by this bug.  


Breezy Response
Breezy proactively monitors a number of security mailing lists and became aware of this vulnerability as soon as it was announced.

We immediately undertook a review of our infrastructure to determine our exposure, and determined that a patched version of OpenSSL would be required for the servers hosting api.breezy.com and certain custom API URLs used by various customers.

By end of day yesterday, April 8 2014, all Breezy servers were patched.  And although we have no evidence of any attempted attack, we have also taken the proactive step of updating our private keys and re-issuing the SSL certificate securing the breezy.com domain and all associated subdomains.


Recommended Action
Because the vulnerability existed for two years before it was disclosed, it is possible that user data other than document contents, including user passwords, could have been compromised. We therefore recommend that you change your Breezy password as soon as possible.

If you have any questions regarding the Heartbleed vulnerability or Breezy's security model in general, feel free to contact us.

We appreciate the trust our users place in us, and we are pleased that on-device encryption has protected our customers' valuable data.

4 Questions IT Doesn’t Like to Ask About Mobile Printing

 

Whether it’s a school, small business, or large enterprise tablet rollout, the subject of mobile printing usually comes up during the first few weeks. The questions usually show up at the help desk, in the form of users who fully expected to be able to print from the new iPad or Android tablet just as easily as they did from their laptop or desktop PC.

IT can handle most of the questions. The two that are the hardest to answer are, “Why didn’t you think about this before we bought those tablets?” and “What do you mean we don’t have a secure way to print from tablets?” Management asks those questions, says Prat Agarwal, Director of Business Development at Breezy, because IT didn’t want to ask these four questions about mobile printing.

“When a company comes to us to explore our secure mobile printing solution for the first time, they often have the same questions, Agarwal says. “But very few of them will ask them directly. Maybe they thought the answers were simple, or maybe they simply didn’t realize how critical this information is in a mobile printing situation. But over and over, I find that answering these four questions make a tablet deployment much easier and faster.”

The four questions are:

  1. Who Needs Secure Mobile Printing?
  2. Why Didn’t Apple and Google Build Mobile Printing Into the Tablet OS?
  3. What Security Risks Does Mobile Printing Cause?
  4. What Does This Mean for My Printing Budget?

Who Needs Secure Mobile Printing?

Consultant Carlos Rosales uses an Android tablet in a business meeting.In January, 2012, the AppleInsider newsletter reported than 12% of enterprise employees who had purchased iPads no longer used their laptops at work. In November, 2013, Computerworld
reported than 8.7% of enterprise employees had dropped a laptop in favor of an Android tablet or iPad, and that over half of all tablet users (58.5%) also used a laptop.

Multiple surveys in Europe and North America say that the primary reasons tablets haven’t replaced laptops is that users want access to better mobile keyboards, Microsoft Office apps and easy printing. So it’s easy to understand why IT might assume during the planning process that secure mobile printing is a relatively low priority for tablet users since most tablet users
also have access to a laptop or desktop. Richard Gordon, Gartner managing vice president, said last week that Gartner doesn’t expect tablets to become a serious challenge to laptops or netbooks before 2016 at the earliest.

Agarwal says that what happens during a tablet deployment is that user expectations collide with reality. “Tablets work like computers for the most part. But they are consumer devices, and secure mobile printing was never built into them. And there are many times when an employee is faced with the need to print something when they have only their tablet available.”

For example, consider the sales rep who needs to print an invoice, contract, or receipt from a client’s office, or an insurance agent who needs to print an application or binder while he’s away from the office? Or the marketer or executive who needs hand-outs for a presentation and wants to use a hotel business center or public print network while they’re travelling?

Why Didn’t Apple & Google Build In Mobile Printing?

iPad and Android tablets were designed as consumer devices. The number of games and entertainment apps for tablets far exceeds the number of business apps for the devices, so it might be assumed that Apple and Google simply overlooked building secure mobile printing into the tablet operating system.

Agarwal doesn’t think that’s the case. “Enterprise users want to print from their devices, just as they want to print from their PCs and the 1000+ printing apps in the iOS and Android app stores are proof of this,” he says. “Apple and Google have been able to do little to make mobile printing easier because the interaction with a variety of printers, drivers, architectures, and networks is far more complex than it appears. Only a company like Breezy that is focused on delivering secure mobile printing would justify investing the time and resources required to deliver truly simple, secure, hassle-free mobile printing.”

It doesn’t take long for a new iPad owner to try to print using the AirPrint function built into the iPad, he says. One of the most common iPad error screens is the one that notifies users that the device can’t find an AirPrint printer. “No one wants to buy a new printer just to be able to
print from their iPad,” Agarwal adds. “Especially not a school district or company with hundreds or thousands of printers, which is why you need a secure mobile printing solution that is agnostic when it comes to operating systems, devices, and tablets.”

What Security Risks Does Mobile Printing Cause?

Security and privacy concerns go hand-in-hand with unsecured mobile printing apps according
to the Wall Street Journal. Data that isn’t encrypted on the mobile device where it is stored is subject to man-in-the-middle attacks when it is “in transit” between the mobile device and the printer.

“Even HTTPS can be subject to man-in-the-middle attacks,” Agarwal says. “Unbeknownst to the vendor or the user, a hacker can compromise the app’s connection to the cloud, or the cloud
itself. In either case, the attacker can retrieve the document and because it isn’t encrypted,” he says.

To further complicate things, recent court rulings mean that tablets and smartphones are considered computers under the Computer Fraud and Abuse Act, and all companies – not just those in highly regulated industries such as healthcare, financial services, banking, insurance, education and pharmaceuticals -- now have to consider compliance and security when they include tablets in their network.

“There is no consistent standard for mobile printing compliance. The rules vary depending on
what kind of business you work in. But in general, the new rules mean that the security standards for mobile devices and printers are the same as those for any other computer,” Agarwal says.

What Does This Mean for My Printer Budget?

Adding secure mobile printing doesn’t have to affect the printer budget, Agarwal says. “You
want a solution like Breezy that is already integrated with the mobile device management and print management tools you already use, and you want a way to print with your current printer fleet. So make sure you aren’t standardizing on a single-vendor solution that isn’t flexible enough to meet your company’s needs now and in the future.”

Most Breezy customers, he adds, report only a slight increase in printing costs when they enable secure mobile printing. “People who would otherwise use a desktop or laptop to print may shift some printing to their tablet or smartphone when they can, and if you are a school that is enabling student printing on iPads or Android tablets for the first time you will see an increase in the overall number of pages printed. Otherwise, it should be a small impact,” he says.

For more information on secure mobile printing, watch this video from Breezy, or download The Definitive Guide to Mobile Printing, a free ebook from Breezy.

 

Photo Credit: The photo of Carlos Rosales of Focal Point Business Coaching using an Android tablet in a business meeting was offered on Flickr under a Creative Commons License.

Printing and Privacy: Pervasive Problems for Mobile Device Users, IT

 

According to Pew’s latest State of the News Media report, 54% of Americans now say that they get their news from a mobile device (a tablet or smartphone), and 82% say that they use a mobile device at work.

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And, while Americans are happy with their mobile devices, they continue to report two pervasive problems: the ability to print from their mobile devices, and concerns about privacy and security. That’s not likely to be news to anyone who works in IT, since balancing an employee’s right to privacy with the company’s need to keep data secure has been an issue since the earliest days of the PC. Print management, from cost control to green initiatives, is another long-term issue for IT departments in large and small organizations.

The Wall Street Journal stirred up a wave of commentary on social media sites earlier this year with a story headlined BYOD? Leaving a Job Can Mean Losing Pictures of Grandma. The Journal
article said that, “As more companies allow and even encourage employees to use their own phones and tablets for work activities, often referred to as ‘bring your own device,’ or BYOD, an unexpected consequence has arisen for workers who have seen their devices wiped clean—remotely and with little or no advance warning—during or after employment by firms looking to secure their data. Twenty-one percent of companies perform remote wipes when an employee quits or is terminated, according to a July 2013 survey by data protection firm Acronis Inc.”

Security & Privacy via On-Device Encryption

Jared Hansen, CEO of Breezy, says that one of the reasons he feels strongly about on-device encryption is that it offers a way to offer employees privacy while securing company data. “It’s important to understand that when an employee brings their personal device into the workplace, there really are two separate data stores on the device. One is highly personal – from photos of grandma and the kids to personal medical and financial records – and the other is data and correspondence that belongs to the company. They both need to be protected, and they both need to be secure.”

So when Hansen and his Bay Area team developed Breezy, they added on-device encryption that meets or exceeds compliance rules SSAE 16 / ISAE 3402 SOC 2 Type I security certification. “We’re seeing more and more instances where regulations like HIPAA, FINRA and FERPA (the American standards for health care, financial, and educational data). BYOD requires IT to support more devices and systems than ever before. Breezy is the only solution that works with all devices, printers, and MDM solutions. So it is finally possible to offer secure mobile printing – without erasing the user’s device when an employee leaves a job.”

For more information on secure mobile printing, watch this video from Breezy, or download The Definitive Guide to Mobile Printing, a free ebook from Breezy.

Photo credit: Photographer Terry Chay made the image of the office workers using iPhones in their cubicle available under a Creative Commons license on Flickr.  

Breezy Helps Students Excel in Indiana’s Oldest High School

 

Nestled in the rolling hills of southern Indiana, Floyd County Indiana is home to the first public high school in the state – New Albany High School, founded in 1853.

Although it is justifiably proud of its long history, New Albany Floyd County Consolidated School Corporation (NAFCS) is looking to the future with innovative technology initiatives – including a program that aims to provide more than 11,000 students and 700 teachers across all grades from the district’s full-day kindergarten through graduation with access to district-owned iPads
and discounted laptops.

“We’ve always been one of Indiana’s more dynamic and innovative school systems,” explained Sal Costanzo, Director of Technology and Instructional Resources for the district.

 “We are fortunate to have an involved community that includes the New Albany-Floyd County Education Foundation, which raises money for programs that our budget couldn’t otherwise cover, as well as an active strategic planning committee made up of educators, parents, and community leaders who are helping us set and achieve goals that will continue our long-standing commitment to improving the education our children receive.”

FCHS Front View resized 600

IT’s iPad Printing Problem

Soon after the first iPads were distributed, the district’s IT department started hearing from teachers who were frustrated with the iPad’s rudimentary printing ability. “Yes, there was a
print function, but it wasn’t anything that we could use reliably with the more than 600 printers we had on our campuses,” said Costanzo.

The district wanted more than the ability to print documents via email. It wanted to be able to manage and monitor printing costs, restrict access to some printers, limit some student users to black and white printing, and enable printing from websites and photo files as well as documents – and it wanted to ensure that student and staff privacy was maintained, and the district’s network remained secure and in compliance with all of the rules that surround educational technology.

Breezy was among the products the district looked at three years ago when it first began seeking an easy and secure mobile printing solution. At the time Breezy was a new product from a startup company in Oakland, CA. “They thought that we looked promising, but our first product wasn’t really ready for the enterprise, so they took a quick look and moved on,” says Jared Hansen, Breezy CEO and founder.

“We looked at most of the mobile printing solutions out there, and none of them worked for us,” Costanzo says. “If it was secure, it wasn’t easy. If it was easy, it wasn’t secure. And we couldn’t find anything that included the kind of tracking and controls we needed. After several months of frustration, I saw an article that mentioned some new features that Breezy had added, so we took a second look. I was surprised to see how much the second version of the product had changed. On paper, it seemed to be feature rich and encompass all of our
needs.”

The school district had a very well managed printer environment with two print servers and centralized management for more than six hundred printers, plus a MobileIron mobile device management and security solution already in place. “Breezy’s integration with MobileIron was a big plus in the company’s favor when we took our second look at it,” Costanzo adds.

Pilot Program and Requirements

In 2013, NAFCS began a formal trial program to evaluate Breezy for district-wide deployment. The trial program was designed to test seven important criteria, including:

  1. Access to mobile printing from every network printer in the school district, including a wide range of brands and models.
  2. Easy installation and management, so that both users and IT staff didn’t face problems during set-up.
  3. Security features, including on-device encryption, and integration with the district’s existing MobileIron deployment.
  4. The ability to print files stored on mobile device applications, cloud-based storage services, the district’s Intranet servers, and web-based content.
  5. Integration with PaperCut, the district’s print management and accounting software.
  6. Built-in compliance monitoring without multi-step credentials that leave users frustrated and create bottlenecks.
  7. Strength and quality of customer support.

“Our pilot program included 700 iPads. Eventually, we plan to have an iPad for every student, so the ability to scale up is vital,” says Costanzo.

Breezy’s Jared Hansen says that the NAFCS pilot program was one of the best-designed pilots he’s seen. “This school district knew exactly what requirements different users had, and the program started with a very clear set of goals and measurement criteria,” he says. "We've worked with a number of school districts and universities, but the pilot program for NAFCS was
extraordinarily well-prepared and well managed. The team of 30 IT and faculty members who put it together was very well prepared, and that helped to make sure that there were no surprises during deployment and testing.”

For instance, the first requirement was a secure and simple way to print from iPads that included low-touch setup and management. “Teachers and students love the fact that it’s so easy to print from a mobile device. With Breezy, there was almost no learning curve,” Costanzo explains. “School district IT departments work under tremendous time pressures. You can’t take time away from classroom instruction for things like set-up, maintenance, and lengthy security or sign-on processes. Breezy was very simple to deploy. You just install a simple piece of connecting software on your print servers, and Breezy takes over from there.”

MobileIron’s Single-Sign On (SSO) capability with recognized partners like Breezy meant that all a user had to do was to open the Breezy app, which detects MobileIron. The user is instantly logged into Breezy via MobileIron, with no need to enter a new set of credentials for printing.

The second critical integration was with PaperCut, a popular print management and accounting system. “One problem that every school district struggles with is controlling printing costs,” Hansen says. NAFCS had already deployed PaperCut on all of its campuses when the pilot began. Breezy’s integration with PaperCut allowed the print management team to quickly and simply configure permissions and printer access from Breezy’s admin panel.

Costanzo said that the efficiency gains were measurable and immediate: “Breezy has helped improve productivity for our users. Before, iPad users could print documents via email – but if they wanted to print a picture or a webpage, they had to email it to a laptop or desktop, and then print from there. Breezy prints exactly what you see on your screen, and it’s a real timesaver.”

Results and Responsiveness

“We are very pleased with Breezy,” said Costanzo. “All of our iPad users now have mobile printing, and IT didn’t need to purchase any additional hardware. Breezy met or exceeded all of our criteria during the pilot program.”

But it wasn’t just the rich feature set that turned Costanzo into a fan and NAFCS into a Breezy customer. “It was hands-down, the most feature-rich program we looked at. But that wouldn’t have been enough for me”, says Costanzo. “I don’t have time to wait around for customer support to solve a problem, so a responsive support team was critical to turning me into a satisfied customer. I felt that with Breezy, we weren’t just buying a product, but investing in a company and a working relationship. It’s a partnership. We couldn’t be happier with how responsive the support team has been, or how quickly they jumped into answering questions or resolving issues that came up.”

“Breezy has excelled in every aspect for us. It’s not expensive for what you get”, he concludes.

Breezy CEO Hansen agrees: “We love working with schools, and we’re delighted to count NAFCS among our customers”, he says. “We look forward to supporting them for years to come.”

About Breezy

Breezy (www.breezy.com) is the world's leading secure mobile printing platform. Breezy's software lets users to print to any printer from any device, and can mobile-enable existing
printer fleets in a matter of minutes. 

Additional details about how to solve the growing problem of delivering secure mobile printing are included in the new ebook from Breezy, The Definitive Guide to Mobile Printing. It’s now online and available for free download. For more information visit the company’s website, or
contact Breezy at 1-866-245-3399.

About New Albany Floyd County Consolidated School Corporation

The New Albany Floyd County Consolidated School Corporation (NAFCS) is a public school district and has operated as a separate governmental unit since 1956. The school corporation presides as a traditional symbol of progressive and visionary excellence. Located in Floyd County, Indiana, directly across the scenic Ohio River from Louisville, Kentucky, the corporation serves the city of New Albany, the towns of Georgetown, Galena, Floyds Knobs, Greenville, and
Floyd County townships covering approximately 149 square miles. Floyd County is a multi-ethnic community of over 71,000 residents with a variety of racial and religious groups and economic levels represented in the student population.

The New Albany Floyd County Consolidated School Corporation works together with parents and the community to provide an outstanding education in a safe, nurturing environment where all are challenged to reach their maximum potential as respectful, responsible, contributing members of a diverse society.  For more information visit the school's website, download the “NAFCS” app on the AppStore or Google Play, or contact NAFCS at 1-812-949-4200.

Breeezy and AirWatch Integrate for More Secure Mobile Printing

 

The world’s leading mobile management platform & the leading secure mobile printing provider team up to eliminate common mobile printing security risks for businesses of any size.

Airwatch and Breezy Logos for Blog

Breezy, the world’s leading secure mobile printing platform, today announced the completion of Breezy’s product integration with AirWatch® by VMware, the leading enterprise mobility management (EMM) provider. Now, any of AirWatch’s 10,000 customers can quickly and easily add enterprise-wide secure mobile printing on mobile devices.

“It’s always been fast and easy to deploy Breezy across a corporate network, but the integration with AirWatch provides an even simpler set-up and installation for enterprise IT”, said Jared Hansen, CEO of Breezy.

“Now, no matter what mix of smartphones and tablet operating systems, legacy printers, or cloud and on-premise printing options a company needs, they can be sure that the combination of Breezy and AirWatch will keep valuable company data secure as it moves through the mobile printing process.”

"As a long-standing AirWatch partner, Breezy is able to provide simplified management and enhanced functionality to its secure mobile printing solution through the AirWatch platform”, said Kevin Keith, director of business development, AirWatch by VMware. “Together, AirWatch and Breezy will give customers the flexibility and end-to-end security – even when company data is being printed outside the company network.”

As enterprise mobility matures, the need for secure mobile printing is becoming increasingly apparent because tablets and smartphones weren’t initially designed with printing in mind. “Smartphones and tablets feel like miniature computers to users,” Hansen explains. “But they are designed as consumer products, and what native print infrastructure they have doesn’t meet enterprises needs for security, tracking, accountability, and management functions. So
while business users expect to be able to print from their tablets and smartphones in the same way they are accustomed to printing from a laptop or PC, it isn’t a simple process without Breezy.”

About Breezy

Breezy (www.breezy.com) is the world's leading secure mobile printing platform. Breezy's software lets users to print to any printer from any device, and can mobile-enable existing
printer fleets in a matter of minutes. 

Additional details about are included in the new ebook from Breezy, The Definitive Guide to Mobile Printing. It’s now online and available for free download. For more information visit the company’s website, or contact Breezy at 1-866-245-3399.

About AirWatch by VMware

AirWatch by VMware is the leader in enterprise mobility management, with more than 10,000 global customers. The AirWatch platform includes industry-leading mobile device, email, application, content, and browser management solutions. Organizations can implement these solutions across device types and use cases, including complete EMM for corporate and line of business deployments, and containerized solutions for Bring Your Own Device (BYOD) programs. Acquired by VMware in February 2014, AirWatch is based in Atlanta and can be found online at www.air-watch.com.

VMware is headquartered in Silicon Valley and can be found online at www.vmware.com.

 

Breezy for AirWatchDatasheet  

Smartphone & Tablet Apps Now Drive Majority of Internet Traffic

 

During the first quarter of 2014, for the first time ever, Americans used smartphone and tablet apps more than PCs to access the Internet. According to data from comScore and Enders Analysis, mobile devices accounted for 55% of U.S. Internet traffic, while PCs and laptops accounted for 45% of traffic.

Apps accounted for a whopping 47% of mobile Internet usage, while mobile browsers accounted for just 8% the report added.

mobile time spent Comescore Jan 2014 resized 600

Total Internet usage on mobile devices has previously exceeded that on PCs, but this is the first time it's happened for app usage alone. Meanwhile, IDC says that smartphone adoption is on track to increase 39% during the 1st quarter of 2014. As of January 55% of American adults had smartphones, while 42% owned tablets, according to the Pew Research Center.

More than 2 billion Android, BlackBerry and Apple iOS devices access corporate networks every day. End users want access to desktop functions for all business applications, on any device, anytime, anywhere – and printing is no exception.

End Users Push IT to Provide Secure Mobile Printing

“End users understand the value that the company gets when they use personal devices during business hours, or extend the workday by using mobile devices. So they are becoming increasingly vocal when it comes to demanding the tools they need – and mobile printing is often on the list,” explains Jared Hansen, CEO of Breezy.

Despite decades of predictions of a paperless office, businesses continue to rely on printing. Rolling out an enterprise mobile print strategy can seem far from simple, as companies face a wide array of hardware, software and service offerings that vary by platform and printer. IT manag­ers know that they can’t afford to ignore the consumerization of enterprise printing – because if they do, employees will bypass IT and use consumer printing apps that lack all of the security, compliance, and cost controls IT has put in place.

Like the rest of IT, the future of enterprise printing will increasingly be shaped by consumer trends. The extent to which organizations and vendors can harness these trends will determine success or failure. Organizations must balance a mobile print strategy with security, cost,
business process requirements, user needs and delivery models.

IT must provide enterprise mobile printing capabilities that are secure, reliable, and in compliance with state and federal rules like the Computer Fraud Act (CFA), HIPAA, FINRA and FERPA. Without it, employees are less productive, and IT can’t track or control what’s
being printed, or where.

Mobile security for employee-owned devices is now one of the top headaches for IT managers and CIOs, especially in regulated industries where compliance is a factor.

“Every 15 to 20 years, the IT landscape shifts. The last major shift of this magnitude was the creation of the web”, Hansen says. “But the shift to mobile is no less disruptive. It’s changed the way people work, and the way organizations conduct business. Mobile security is one of the primary initiatives in most IT organizations.”

For example, over 80% of companies are currently at risk of a data breach due to a single gap in their security architecture, and that risk is likely to increase as more tablets and smartphones enter the workplace: companies are taking steps to protect their data, but most existing security solutions leave a gaping security hole when it comes to mobile printing.

But it doesn’t have to be that way, Hansen says: “That’s where Breezy comes in. We secure the ‘last mile’ for mobile data, with secure on-device encryption that allows employees to print from any mobile device, to internal and external printers, with just a few clicks.”

For more information on secure mobile printing, watch this video from Breezy, or download The Definitive Guide to Mobile Printing, a free ebook from Breezy.

 

Cloud Printing from Box the Easy, Breezy Way

 

Box is an online file sharing and cloud content management service that has become one of the fastest-growing technology companies ever to have adopted a freemium business model, with up to 50 GB of free storage for personal accounts, and paid business accounts with larger file capacities. Until recently, however, to securely print a file stored on Box, users had to download it to a computer or mobile device, and print from the local device instead of the cloud.

Now, however, Breezy has integrated with Box to make it easier to print any content from any device to any printer so it’s easier to get work done on the go. And Breezy’s on-device encryption keeps company data secure, thanks to on-device encryption.

A video demo on the Breezy website shows how easy it is to use a mobile device and a public print network like FedEx Office to print a document. Just launch the Breezy app, tap “Box”, select the content, and then tell Breezy where you want the document to go to be printed.

With over 4,000 public printing locations, Breezy has the largest network of secured locations around the world. Breezy’s partner network includes FedEx Office, hotels, libraries, event venues and other public locations. Of course, users can also send the print job from Box to a home printer, or use their guest privileges to print at a customer location that allows guests to access the print network.

Who Needs Cloud Printing On-the-Go?

9 JobLawyer 01When early adopters first began bringing smartphones and tablets to work, many IT managers thought that the move to mobile devices would reduce the need for printing. “It turns out that there are many everyday business applications that still require printing,” says Jared Hansen, CEO and founder of Breezy. “I founded Breezy when I couldn’t find a secure mobile printing solution that worked for my law practice, and lawyers aren’t the only users who need to be able to print documents when they’re away from the office.”

Every day, sales people print collateral, contracts, price lists and other critical documents while they’re on the road or in a client’s office. But they shouldn’t need to carry a bulky laptop when a tablet will suffice. Secure mobile printing lets IT meet the sales team’s need for print and enables cost savings without compromising security.

6 JobRealEstate 01 small for blogReal estate agents know that the ability to print a document anytime, anywhere, can make the difference between getting a deal done – and losing it to another agent. Many of the documents Realtors handle are confidential, so a secure print solution for mobile devices is especially
important to them.

Traveling consultants are among the most frequent fliers on the planet. Their need to print documents securely is so important that many travel with their own portable printers. It’s a consultant’s dream come true: an end to scanning through hundreds of pages of documents on a small screen, or lugging a printer on every flight.

Field trainers at franchise companies, restaurants, retail stores and many other businesses often travel from city to city conducting staff training and evaluations. These trainers have a constant need to update and print confidential documents such as personnel forms and training
materials. Adding a secure mobile print solution to their tool kit saves time, money and headaches.

11 JobInsuranceAgent 01 small for blogInsurance agents meet with prospective policyholders in a range of locations – and many state insurance rules require that applications be hand-signed in front of a witness. Until recently, that meant at least two face-to-face meetings, so that the agent could get the necessary application documents prepared and printed before returning them to the client for signing.

With a secure mobile printing capability, insurance agents can modify documents on the fly during a meeting, then print on any printer network, and get the application ready to submit in one meeting instead of two.

Of course, there are many other day-to-day business activities where the ability to print from a mobile device can add convenience or enhance productivity, including:

  • Print documents at a remote corporate location without IT
    assistance
  • Receive last-minute updates to a presentation and print the
    presentation before attending a meeting
  • Print from the phone on the way to the office and have
    documents waiting when you arrive

For more information on secure cloud printing the easy, Breezy way, watch this video
from Breezy, or download The Definitive Guide to Mobile Printing, a free ebook from Breezy.

 

Making the Business Case for Secure Mobile Printing

 

IT managers have to make a strong business case before investing in a mobile printing solution. Making the business case for secure mobile printing requires choosing a solution that delivers end user acceptance, integration with existing infrastruc­ture, scalability and functionality, security, and compliance.

End user acceptance is often the hardest part, because users will circumvent any secure mobile printing solution they find too cumbersome. Scalability and functionality are essential, and solutions must stand up to high print volumes and peak times.

When the need for mobile printing in your company moves up the priority list, it’s almost certain that you’ll be asked to make the business case for the investment in a solution. There are four primary considerations:

  • End user acceptance
  • Integration with existing infrastructure
  • Scalability and functionality
  • Security and compliance

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End User Acceptance

End user acceptance is first on the list, because if users aren’t satisfied with the mobile print solution deployed by IT, they will resort to consumer applications that circumvent corporate security and cost controls. Employee behavior is the #1 risk factor in mobile device security. Among the most common risky behaviors are transferring company files to unsecured cloud storage services, sending them to unsecured PCs like the ones in a hotel business center so they can be printed, or installing mobile printing solutions designed for consumers and lacking the kind of control and security features required for a corporate environment.

So the first step in making the business case for a mobile print solution is to talk to end users about their mobile printing needs and desires. For more information on how employee  behavior affects secure mobile printing, see this recent article on the Breezy blog.

Integration with Existing Infrastructure

A mobile printing solution can, and should, work with all networked printers within a company, regardless of brand or age. The reality is that very few enterprises standardize on a single brand of printer, so it is important that your printing solution support a mixed printer
fleet to avoid additional hardware costs. In addition, mobile printing software should integrate seamlessly into existing print management infrastructure for added security and convenience.

While solutions from printer manufacturers often give preference to their brand in order to increase device and supply sales, it's both easier and more cost effective to select a printer-agnostic secure print solution.

Functionality and Scalability

Mobile printing solutions deployed at the enterprise level need to be able to handle many users printing at once. That’s because corporate print networks have peaks and valleys as users all access the print network at certain times of the day. But some mobile print solutions were created for consumers or small businesses, and can’t handle the demands of a large volume of simultaneous print requests.

Nothing will light up phones on the IT help desk faster than an application that fails because it can’t handle a high demand.

So before you purchase a mobile print solution, make sure that it’s been tested under stress.

Security and Compliance

Your investment in mobile device management (MDM), endpoint and network security, and compliance management tools is probably substantial – especially if your business is in a highly regulated industry like banking, education, financial services, healthcare, insurance, or pharmaceuticals. But not all mobile print solutions meet the high standards you’ve set for security and compliance.

As part of the search for the right secure mobile print solution for your business, make sure that the mobile print solution you pick integrates with the MDM solution you’ve already invested in, and can work with the print management controls you have in place. The best solution will integrate with the majority of the leading MDM solutions on the market, so you can keep your secure mobile print solution even if you change MDM vendors.

Last, but certainly not least if your business is subject to federal or state compliance standards, the mobile print solution you select has to meet the security standards imposed by the agencies that regulate your industry. Chances are that means on-device encryption for documents. For more information about compliance and mobile printing, please see this post on the  Breezy blog.

Do You Have Mobile Printing Compliance Issues?

 

Agencies that enforce laws such as the Computer Fraud and Abuse Act or privacy and consumer protection laws like FINRA, FERPA, and HIPAA are taking a close look at mobile printing compliance issues.

Many compliance audits now include a section on printing, leaving organizations that are otherwise meeting compliance standards vulnerable because of employee-owned devices with unsecured mobile printing applications. Mobile printing compliance should be built-in to a mobile printing solution, and on-device encryption for sensitive data is a critical part of mobile compliance.

When IT departments first started thinking about mobile printing several years ago, only companies in some highly regulated industries such as healthcare, financial services, banking and pharmaceuticals had to add compliance to the list of potential mobile printing problems.

That changed in 2011, when the U.S. Eighth Circuit Court of Appeals ruled that any device with storage and processing capabilities could be considered a computer under the Computer Fraud and Abuse Act (18 USC §1030), or CFA. In 2012, in United States v. Kramer, the Fourth Circuit Court specifically named printers and mobile devices like watches, smartphones and MP3 players as being subject to the CFA.

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As a result, compliance audits involving FINRA, FERPA, HIPAA, MIPPA, NAIC, PCI and other federal and state agencies are focusing more closely on mobile device security. Since it is clear that mobile devices are covered under the CFA, securing those devices has taken on a new urgency for businesses, schools, hospitals, and other organizations subject to regulatory oversight.

There is no consistent standard for mobile printing compliance. The rules vary depending on what kind of business you work in. But in general, the new rules mean that the security standards for mobile devices and printers are the same as those for any other “computer”.

In a compliance audit, you may be asked to show that:

  • Data stored on these devices can be remotely wiped in the event of a data breach
  • Data is encrypted both “in transit” and “at rest”
  • Access to data stored on these devices – temporarily or permanently – is restricted and monitored, with accessible logs
  • You have secured the data on these devices with “appropriate measures” that meet industry standards

If those rules seem general and not completely clear, it’s because they are still evolving. In general, most compliance experts advise businesses to:

  • Ensure that software and systems are updated regularly, including installing any recommended patches
  • Remediate identified vulnerabilities
  • Encrypt data whenever possible
  • Establish data surveillance and IT alert policies

Breezy is the only mobile print provider that ensures compliance by securing data on any
mobile device – iPhone, iPad, Android tablet or smartphone, or BlackBerry device – with military-grade encryption before transferring the encrypted files safely via SSL to any approved printer or print network. In addition, Breezy has integrated with seven of the top mobile security platforms.

For more information on secure mobile printing, watch this video from Breezy, or download The Definitive Guide to Mobile Printing, a free ebook from Breezy.

 

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